Assuria support

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ASSURIA is focused on IT Security providing customer and product support, maintenance, enhancement and software development. Assuria provides ongoing customer support, product maintenance and development of Assuria Auditor and Assuria Log Manager.
For Assuria Technical Support
European Customers	North American Customers	Asia Pacific Customers
24 x 7 +44 161 920 6303 or UK local rate 0845 053 7470 Email: support@assuria.com	Between 8:00 AM and 8:00 PM EST - 1 866 458 2261 24 x 7 Problem Reporting line - 1 800 935 5085 Email: support@assuria.com	Japan Monday - Friday, 10:00 - 17:00 TEL: 81-3-5740-4065 Fax: 81-3-5487-0745 Email: support@isskk.co.jp NE Asia, China and Hong Kong Monday - Friday, 10:00 - 17:00 TEL: 86-10-6566-0193 Fax: 86-10-6568-7651 Email: cn-support@iss.net SE Asia, India TEL: 65-6481 -6996 Fax: 65-6481-5995 Email: support@iss.net
Assuria Middle East	Australia and New Zealand
Telephone: +44 118 935 7395 Email: support@assuria.com Web: www.assuria.com/middle-east	Telephone: +61 7 3230 0371 Fax: +61 7 3319 6023 Email: support@e-sentinel.com
Assuria Technical Support To receive technical support from Assuria, you must have a current Maintenance agreement for the Assuria products for which you are licensed. Your annual maintenance and support agreement combines our full range of support and customer service offerings, including: Access to Customer Support Frequent product updates and enhancements (AutoUpdates) Customer information resources To renew your maintenance contract, contact your Assuria Partner or Assuria at info@assuria.com.
Assuria call handling process - information Assuria Auditor - supported platforms

07/03/2008