assuria technical note-05

This is the fifth in the series of Assuria Technical notes, hints and tips.

If the XPU integrity report displays errors for a particular agent follow these steps

For Windows Agents

1.	Identify the earliest X-Press Update that displays the error
2.	On the agent computer that displays the error, stop the agent service using the Windows services dialog box, located in the Administrative Tools folder. Locate and select the System Scanner Agent service. Either click the stop icon or right click and select stop
3.	Using regedit open the HKEY_LOCAL_MACHINE/Software/ISS/System Scanner Agent/4.2 key
4.	Locate the xpress_update value and change this to one less than the XPU that is displaying the error. For example if the integrity report is showing errors at XPU 27, enter 26
5.	If you are running Windows 2000 or Windows 2003 on a multi-processor machine and the new X-Press Update level is less than 48, it is recommended at this point you replace nt_run.exe. This updated file is available from the assuria support website.
6.	Start the agent service
7.	On the console select the Agent and click the Poll button. The X-Press Update of the agent should now reflect the value you entered in step 4.
8.	Update the agent to the latest X-Press Update level.

Warning: Using a registry editor incorrectly can cause serious, system-wide problems that may require you to re-install Windows to correct them. Assuria cannot guarantee that any problems resulting from the use of Registry Editor can be solved. If you are unsure about using a registry editor ensure appropriate backups have been made or contact assuria support.

For UNIX / LINUX Agents

1.	Identify the earliest X-Press Update that displays the error
2.	On the agent computer that displays the error, stop the agent service using the sysscan script usually located in the init.d directory. The correct command line is sysscan stop
3.	In the installation directory for the agent, usually /opt/sysscan, locate the server_config file in the etc directory
4.	Open this file in a text editor and locate the line that starts xpress_update
5.	Set this value to one less than the XPU that is displaying the error. For example if the integrity report is showing errors at XPU 27, the line should read xpress_update=26
6.	Start the agent service, as step 2 however the correct command line is sysscan start
7.	On the console select the Agent and click the Poll button. The X-Press Update of the agent should now reflect the value you entered in step 5.
8.	Update the agent to the latest X-Press Update level.

Please note: XPU Integrity is not yet supported on UNIX agents. It is intended to roll out this functionality in future updates.

If you have any questions or suggestions please contact assuria support

Assuria Limited, Reading Science & Technology Centre, The University of Reading, Earley Gate, Reading, RG6 6BZ, UK.
Telephone +44 118 935 7395 Fax +44 118 935 7330 Web www.assuria.co.uk